You can return stock items for credit if they have not been worn or washed and are in their original condition. You have 30 days from the date of receipt to return the items.
Please ship the items you are returning to the following address:
Tradeport Facility
Attn: Primrose Return
3993 Tradeport BLVD
Atlanta, GA 30354
With your return, please include the following:
1. A copy of your original order
2. Note reason for return
The return MUST INCLUDE a copy of the original order and your reason for returning to be processed for a credit/refund. If you would like to order a replacement, you can do so online at https://primrose.iceboxonline.com.
If you have any additional questions, please email customer service at customerservice@iceboxmail.com